Payment / Shipping / FAQ

NB: The Webshop is on vacation. Orders will be shipped again from the 30th of October 2017.

Standard shipping rates

  • Orders within Denmark: 28 DKK
  • Orders outside Denmark (Rest of the world): 50 DKK., 6.6€, 7.2USD

Delivery

  • Delivery time Denmark: 5-7 days 
  • Delivery time entire world: 7-10 days

Payment methods

  • NOTE: If you have any problems with the payment method you can always order your products by sending an email to: stinehvid.art@gmail.com 
  • VISA // MASTERCARD // DISCOVER // AMERICAN EXPRESS // PAYPAL - Choose the Paypal option when checking out, that will allow you to use the credit cards listed above. 

Out of Stock?

It is also possible to order Stine Hvid illustrations posters via: https://justspotted.dk/collections/stine-hvid

Return Policy

As a consumer you have the right to cancel the purchase. The right to cancel an order must be exercised within 14 days from the day of receipt of the product. The right to cancel an order can only be used if the product is returned in the same condition and quantity as it was received. The right to cancel an order lapses where product has been used. When you use the right to cancel an agreement, you must pay for the shipping costs yourself when you return the product. Products not returned in accordance with above requirement will be rejected. Please note that you are responsible for the product until Stine Hvid illustrations receives the product. For you own sake, we therefore recommend that you return the product in a manner which will ensure that you are refunded the value of the product. When you return products, please quote the name, address, e-mail address and order number. In addition, please indicate the bank account details in which the refunded amount should be deposited into. Once we have received the product and checked that it meets the conditions for the right to cancel, we will refund to you with the amount. Please note that this process may take up to 14 days or more depending on where the product have been sent to. If we do not believe that the conditions for cancellation have been met, we will send you our reasons by e-mail.

NOTICE: Sale items are not returnable, but can be exchanged for another product.

If you regret your purchase, the goods must be sent to:

Stine Hvid illustrations

(Baghuset)

Lykkesholms Allé 11

1902 Frederiksberg 

If you have any questions please contact: stinehvid.art@gmail.com